Events

Our in-person and virtual events bring together leaders in Customer Success talking about the hottest topics in the industry.

CSM Appreciation Week: May 6-10, 2024

CSM Appreciation Week: May 6-10, 2024

CSM Tune-up Sessions

CSM Tune-up Sessions

Customer education: The secret sauce for client growth

Customer education: The secret sauce for client growth

How to drive expansion from your existing customers with the REACH Framework™

How to drive expansion from your existing customers with the REACH Framework™

ZERO-IN 2024:  October 16-17, 2024

ZERO-IN 2024: October 16-17, 2024

2024 SaaS retention benchmarks: How does your company compare?

2024 SaaS retention benchmarks: How does your company compare?

How to master the tough talks every CSM needs to have, even if you hate conflict

How to master the tough talks every CSM needs to have, even if you hate conflict

Supercharging digital CS using Support insights

Supercharging digital CS using Support insights

Community connection: Elevating customer engagement with ChurnZero & Higher Logic Vanilla

Community connection: Elevating customer engagement with ChurnZero & Higher Logic Vanilla